Meezan Bank Job Opportunities 2026: Service Quality Analyst and Call Center Officer Positions Open in Karachi

Meezan Bank Job Opportunities 2026: Service Quality Analyst and Call Center Officer Positions Open in Karachi

Pakistan’s Premier Islamic Bank Invites Applications for Two Roles — Apply Online Before the Deadlines

Meezan Bank, known as “The Premier Islamic Bank,” has announced two exciting job opportunities based at its Head Office in Karachi: Service Quality Analyst and Call Center Officer (Batch 2026). Here’s everything you need to know about both roles.

1. Service Quality Analyst

Department: Service Quality Department – Customer Support Group Location: Head Office – Karachi

Eligibility

Qualification:

• Minimum Bachelor’s degree, preferably Master’s, from an HEC-recognized institute/university
• Qualification in Islamic Finance will be an added advantage

Experience:

• Minimum of 2 years of relevant working experience

Job Description

• Monitoring, evaluating, and reporting customer interactions to ensure quality standards
• Using data to prepare scorecards, dashboards, and performance insights
• Identifying service gaps and recommending improvements in service delivery

How to Apply

Candidates can apply by scanning the QR code provided on the official job advertisement.

2. Call Center Officer – Batch 2026

Location: Karachi Application Deadline: Latest by July 20, 2026

Experience & Qualification

• Fresh graduates are welcome to apply (candidates with relevant experience will be preferred)
• Minimum Bachelor’s degree from an HEC-recognized university
• Qualification in Islamic Finance will be preferred

Age Limit

• Up to 30 years as of July 20, 2026
• A 2-year age relaxation applies to:
  • Hafiz-e-Quran
  • Candidates who have completed Dars-e-Nizami or Shahadat Ul Alamiyah with an HEC equivalency letter
  • Differently-abled persons

Key Responsibilities

• Provide exceptional 24/7 customer service through professional and efficient handling of customer calls
• Handle customers’ banking requests, respond to inquiries, escalate issues when required, and process complaints related to banking products and services
• Achieve service quality and productivity targets by managing calls accurately, efficiently, and in compliance with established standards

Skills Required

• Excellent communication skills
• Good interpersonal skills
• Capable of working under pressure and in shifts

Compensation & Benefits

• Career growth opportunities
• Bank contract
• Market-competitive salary
• Shift allowance
• Annual increment & performance-based bonus
• Health and Life Takaful coverage

How to Apply

Interested candidates can apply online at: https://www.meezanbank.com/careers/

Only shortlisted candidates will be called for interviews.